Housing 752 units of families in this serviced residence with its location situated in one of the most coveted locations in the state of Kuala Lumpur, the management has decided to establish a more systematic management system to re-upgrade the conventional security services provided within the residential area. Since January 2020, The Sentral Residences has opted i-Neighbour as their primary choice for a residential management system and now, TimeTec Patrol has also been officially incorporated to support the running of its security patrol services. The hired guard services provided by a local security company uses conventional watchman clocks with other rather out-of-date equipment to conduct required patrolling duties. The guard services have been enduring an unhealthy cycle of operation for a long duration of time.