CSC Steel Berhad is well-known as a manufacturer of steel products with a factory located in Melaka, two states away south from Kuala Lumpur, Malaysia. The factory security is one of CSC Steel concerns, and they were finding ways to improve the quality of the patrol guards and their activities.

While they have patrol guards on duty at their factory and warehouses, there was no proper monitoring system in place, which had caused the guards to act mostly on an ad-hoc basis. At the end of the duty shift, the Management required the guards to submit reports confirming that they have left everything in proper order. Nevertheless, without a proper system, the written reports were all over the place and difficult to trace. The delay in reporting of incidents also had contributed to the inefficiency of the security management. All in all, the Management knew that they needed a system to monitor the quality of the patrolling security personnel.

Grand Power Resources Sdn. Bhd., TimeTec Reseller in Melaka introduced CSC Steel to TimeTec Patrol, a cloud-based patrol monitoring system that can solve all their problems.