Improving Guard Management with
New Features May 2021
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New Features
1. Incident Report - New Reporting Method: Text Remark
Within TimeTec Patrol’s mobile app, there is a ‘Report Incident’ feature which allows guards to report incidents while they are on patrol. When submitting the report, if it is necessary to provide more information, the guard can also choose to attach one or more files in the following formats: photo, video and voice recording (Voice Note).

However, if those options are not appropriate or sufficient, we have also recently added a new Text Remark option that can be used during reporting. Guards can now key in their remarks in the app and the information submitted will be displayed when users are viewing the Incident Report.

Please refer to the sample screenshots below for further details:

a. Monitoring: Incident Report - Attachment
b. Sample of Email Attachment Received by Emergency Contacts
TimeTec Patrol App Update
1. Report Incident
New Reporting Method: Text Remark
Previous Issue: April 2021
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
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