Improving Guard Management with
New Features March 2021
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New Features
1. New Feature: Integration with i-TimeTec (Smart Alarm Notifications from i-TimeTec)
In March, we released an enhanced version of TimeTec Patrol which is now integrated with the i-TimeTec solution. i-TimeTec combines IoT smart security devices with mobile technology via the i-TimeTec App to provide home/office users with convenience and security. Basically, the App is used to connect and manage devices such as camera, motion/magnetic sensors, panic button, siren and etc. To find out more on i-TimeTec, click here.

With this enhancement, we have linked i-TimeTec’s alarm notifications with TimeTec Patrol. This means that if an alarm is triggered, not only will users receive i-TimeTec App alerts, now TimeTec Patrol will also send notifications to the security guards.

However, before guards can receive the alert, each individual alarm needs to be added first to TimeTec Patrol’s Alarm listing using a pairing code (QR Code). You will find the pairing code for each patrol location at the Company > Organization Structure page. Just provide the pairing code to device owners for them to scan via i-TimeTec.

Please refer to the sample screenshots below for further details:

a. Routes > Incidents & Notifications – Added New Default Incident (Smart Alarm Triggered)
b. Company > Organization Structure > Patrol Location - Added Pairing Code (i-TimeTec)
c. Pairing Code Tooltip
d. Click & Enlarge the QR Code to Scan for Pairing
e. Added New Section ‘Smart Alarm Owner Listing’ – Display Successful Pair Up
f. Email – Sent to Owner if i-TimeTec Smart Home Alarm is Deactivated by Admin
TimeTec Patrol App Update
1. Job Order
Integration with iTimeTec. Guards will receive job orders (for urgent assistance) in the TimeTec Patrol App whenever an i-TimeTec smart alarm goes off. The job order report will be available in i-TimeTec for reference.
Previous Issue: November 2020
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
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