New Links to Technical References and Updates
a. Added Link to Technical Tips in Menu

We have compiled all links to TimeTec Patrol’s technical tips in an Index page. You can go to Support > Tips > Technical Tips to find technical reference.

b. Added Link to Tips within the Module

We also added the links directly in relevant pages. If you are unsure on how to use the feature, click at the Tips to get more information.

  i. Patrol Schedule
  ii. Organization Structure
  iii. Monitoring
c. Updated Link to New Features
  Added “Nepali” Language
To improve usability, we’ve just added a new option for "Nepali" on the list of languages. This option is also made available for users in TimeTec Patrol’s mobile app.
  New type of Next Action for Checkpoint Scan- ‘Prompt Guards for Remarks’
Within Locations & Checkpoints module, there is an option for ‘Type of Next Action’ which allows you to configure the action required for any particular checkpoint scan. Based on this setting (you can also select No action), guards will then receive relevant prompts for their further action every time they scan the checkpoints.

We’ve just added a new option here called ‘Prompt Guards for Remarks’ to provide more flexibility to users. If you choose this, guards will be prompted in mobile app to input their remarks and the details will subsequently be shown in Monitoring (both Live Feed and Patrol Records), Patrol Data Audit List and Report (Patrol Record). To view guard’s remarks, please mouse over the ‘i’ info icon under Date & Time column.

a. Patrol Locations & Checkpoints

b. Patrol Data Audit List – Display remark when mouse over info icon
c. Live Feed in Monitoring - Display remark when mouse over info icon
d. Patrol Records - Display remark when mouse over info icon.
  i)  Display option: All
  ii)  Display Option: Scan Time and Summary
  iii)  Display Option: Summary Only (There’s no info icon within this view)
  New option: ‘Include Guard’s Action Details’
As mentioned in the notes above, the ‘Type of Next Action’ allows Admin to configure the action required following checkpoint scans. Choices available include No action, Display a message, Check and report incident and several more. To provide details of that in Report > Patrol Record, we’ve added an option to ‘Include Guard’s Action Details. Please refer to the sample screenshots below for further details:
a. Report > Patrol Record- New option to ‘Include Guard’s Action Details’
b. Report View
  TimeTec Patrol App Update
1.  Routes & Checkpoints
  ●   Added new prompt for checkpoint scan’s ‘Next Action’ - Input remark
2.  General
  ●   Added new Alert icon
  ●   Highlight the selected options in filter function
Previous Issue: December 2017November 2017October 2017
Note: Some of the screenshots viewed here might be different from the ones in the current system due to our continous effort to improve TimeTec from time to time.